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Lifetime Manufacturer Warranty

We are committed to ensuring the quality and craftsmanship of the products purchased on SunDiamond.com. We stand behind everything that we sell and warrant that all items will be free from any manufacturing defects at the time of delivery. We carefully inspect each item to ensure that it meets our quality standards before it is shipped out.

Sun Diamond offers a free lifetime warranty against manufacturing defects. In a rare event that you find a manufacturing defect, we request you to contact our customer support to have the Jewelry shipped back to us for it to be inspected by our Jewelry experts*.

If we determine your product is damaged due to a manufacturing defect, we will repair the merchandise or, if we deem appropriate, replace the item. Upon inspection, if it determined that the damage is not caused by a manufacturing defect, then we will notify you and let you know the cost of repair services outside the lifetime warranty.

Our lifetime warranty offers free polishing, rhodium plating, gemstone cleaning and prong tightening. Keep in mind, that slight irregularities and variations in craftsmanship or natural characteristics, or internal inclusions, visible or otherwise, in colored gemstones are unique and individual to each item. These characteristics are considered as part of the character of the item, and should not be considered a defect.

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